About MeLE：
Shenzhen MeLE Digital Technology Ltd, founded in September 2004, is a High Technology group with product R&D、manufacture、supply chain integration 、marketing and branding operation.
MeLE’s main products include Fanless NUC PC, Video Conference System, HD Multi-Media Player,Mini Cinema System, Digital Signage Solution, Wireless multi-room audio system, Smart Led integrated with CCTV Monitoring System and other innovative products. MeLE also provides property management service, accelerated entrepreneurship start-up service (including new product R&D, production planning, and market planning for the overseas marketing service etc.), affiliated enterprises to provide processing services for trial/mass production. MeLE has passed ISO9001 i& ISO14001 certification.
R&D Advantages：
Company R&D Center, as the one of the most important center with most strategic value in MeLE, consists of four key aspects covering Forward-looking Technology Research, IC Solution Design and development, Product Specification and Engineering, Industrial Design.
The primary functions of the R&D Center include software design, hardware design, industrial design, structure and mechanical design, GUI Graphical User Interface design, and application testing. MeLE R&D Center ensures leadership on technological innovation, application convergence, and speedy productizations of new technologies.
Forward-looking Technology Research
MeLE utilizes network technology, full HD encoding and decoding technology, data storage and management technology, X86 & ARM based firmware and hardware application technology, to plan the technical features and product roadmap, and to synchronize new product development effort across different teams (MeLE, customer, and suppliers), adhering to the market - oriented value innovation, through the technology & market trends and Research on competitors. Close partnership with chipset solution providers and strong and fast R&D support, enables MeLEs customers to enjoy a time-to-market advantage of 3 -6 months.
Common Technology Development
To keep leading multi-media application technology development, innovation, high-quality productizations, MeLE has creatively established a new product development process with platformization, standardization, and modularization. For software design, hardware design, and mechanical design etc., MeLE adopts common platform and common module development approach according to different functional blocks and different technology categories. For example, MeLE has developed remote update and control module , content sharing module, browser function module, heat design application module, product EMI design module, stress design module, redundancy design module etc. By standardizing the common development modules, MeLE is able to effectively reduce production development cycle, manage development risk, and improve new product reliability and availability.
Industrial Design Innovation
MeLE’s ID Department is responsible for designing and developing new IDs for all MeLE brand’s and our premium customer brand’s products. With a convergence of technology, art, and culture, MeLE’s Industrial Design uses advanced tools for products design, mechanical and structural innovation, packaging and visual design and interaction design. Our product reflects a perfect connection between product development and end users. MeLE’s Industrial Design has become an effective way to enhance our product’s added value, increase product competitiveness, and shape our enterprise brand recognition.
Intellectual Property
One of MeLE’s key competences is our strong R&D. MeLE heavily invest in innovation and put a lot of emphasis on intellectual property rights protection. We have applied software design patents, invention patents, trade marks, utility model and ID patents. With our many engineers’s hard work and accumulated know-how, we have been able to enjoy a unique position of R&D advantages, overcome technical entrance barrier, and enter in to fair competition arena.
Company Culture：
- Corporate vision:
Create smart hardware and services for global home and commercial market segments.
- Business objectives:
-Industry leadership of segmented markets
-Deliver quality and value to our loyal partners
-Create sustainable developing platform for employees
-Undertake social responsibilities
- Key values:
-Innovation, Efficiency, Multi-parties benefits
- Mission:
-Create value for customers, Create opportunities for staff, Create future for company, Contribute to society
- Operation Principal:
-Understanding all customers requirements, fulfill all customer’s requirement with full efforts!
- Environmental policy:
According to the requirements of ISO14001, with the company's business activities, products and services’nature, scale and environmental impact, MeLE structures the following environmental policy within the scope of environmental management system
MeLE views environmental protection as an important social responsibility. The operations, services and product design are integrated into the environmental protection philosophy, and the pursuit of sustainable development. These are our commitments to the community:
-Establish environmental protection system, and adhere to quality, efficiency and environmental protection while developing.
-Implement environmental protection system; maintain environmental protection system and continuous improvement of environmental behavior.
-Train and encourage all employees to undertake activities and responsibilities of the environment protection.
-Encourage business partners to take environmental responsibility and business activities.
-Design and manufacture energy-saving products, and try to achieve minimum energy consumption.
-Meet consumer and community public's environmental expectations and have adopted the same national standards or international standards.
Privacy Policy：
MeLE and its partners (hereinafter referred to as "MeLE"," Company "," We ") fully respect your right to privacy. We hereby develop this Privacy Policy to enable you to understand how we collect, use, disclose, protect, store and transmit your personal data. Please read this statement carefully. if you have any query, please let us know.
Unless otherwise specified in the law applicable in your area ," personal information "under this privacy policy refers to all kinds of information recorded electronically or in combination with other information to identify the personal identity of natural persons. We will strictly abide by the privacy policy to use this information.
How will MeLE collect and use your personal information
1.Personal information collected by Mele
In order to provide you with our service, we need you to provide the information necessary to use the service. We will only collect the information necessary to achieve specific, specific, clear and legal purposes, and will not further process this information that is inconsistent with the above-mentioned purposes. You have the right to choose whether to provide the information we request, but in most cases, if you refuse, we may not be able to provide you with the corresponding services, and we will not be able to respond or solve the problems you encounter.
2.How will MeLE use your personal information
The purpose of collecting personal information is to provide you with products or services, and to ensure that we comply with applicable laws, regulations and other normative documents. This includes:
①Provide, process, maintain, improve, develop our products or provide services to you, such as delivery, verification, after-sales, customer support, and advertising.
②Handle your questions or requests about equipment and services, such as answering customer inquiries, managing your participation in promotions and other activities.
③Conduct internal audit, data analysis and research, analyze the efficiency of business operations and measure market share to improve our products and services.
④Improve our damage and fraud prevention programs.
⑤Other purposes with your consent.
More examples of using your information in detail (possibly with personal information):
①Register your account so you can enjoy more colorful features.
②Access to our website will use the location data of the IP address to provide you with the most appropriate service.
③Process your purchase order. Information related to e-commerce orders can be used to process purchase orders and related after-sales service, including customer support and re-shipment. In addition, the order number will be used to verify the actual delivery of the order and package of the logistics partner. Recipient information, including name, address, telephone number and postal code, will be used for delivery. email address is used to send you package tracking information.
④Collect user feedback. Feedback you choose to provide is important to help MeLE improve services. In order to process the feedback you provide, we may use the personal information you provide to contact you and keep records for problem solving and improvement services.
How MeLE uses cookies
Cookie is a plain text file stored by a network server on a computer or mobile device. Cookie content can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookie usually contain identifiers, site names, and some numbers and characters.
we use Cookie to remember user preferences, discover the most useful content, and improve experiences to facilitate online shopping.
How MeLE share, transfer, and publicly disclose your personal information
1.Share
We will not sell any personal information to a third party.
To ensure that you are provided with the services described for the purposes of this privacy policy, we may share the necessary personal information with third parties, such as third party service providers and business partners. This includes our logistics providers, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and other business partners. these third parties may process your personal information on behalf of MeLE or out of one or more items of this privacy policy. We promise to share the necessary personal information for your service only for legitimate, legal, necessary, specific and clear purposes.
Disclosure of your personal information may be necessary information in accordance with the requirements of laws and regulations, legal procedures, litigation and/or requirements of public institutions and government departments according to law. If we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance, we may also disclose information about you.
If we determine that in order to enforce our terms or protect our operations, rights, assets, or products, or protect users, or for the following purposes (detection, prevention and resolution of fraud, unauthorized use of products, violations of our terms or policies Violations or other harmful or illegal activities) disclosure is reasonably necessary, and we may also disclose information about you. (For the avoidance of doubt, MeLE will only collect, use or disclose your personal information without your consent to the extent that it is expressly permitted by local data protection laws and only in this case.) This may include Public or government agencies provide information; exchange information about the reliability of your account with third-party partners to prevent fraud, violations and other harmful behaviors inside and outside our products.
2.Transfer
MeLE will not transfer your personal information to any company, organization or individual except:
①After obtaining your explicit consent.
②If MeLE participates in a merger, acquisition or sale of all or part of its assets, we will post a prominent notice via email and/or on our website. Inform of any changes in ownership and use of your personal information,and any choices you may have about your personal information.
3.Public disclosure
In addition to desensitizing the mobile phone number, account number and user name of the winner when publishing the list of winning activities, Mele will only publicly disclose your personal information under the following circumstances:
①After obtaining your explicit consent.
②Public disclosure based on law or reasonable grounds: MeLE may publicly disclose your information when required by law, legal proceedings, litigation or public and government authorities.
How does MeLE protect the information of minors
We believe that it is the responsibility of parents or guardians to supervise children to use our products or services. However, we do not provide services directly to children or use children's personal information for marketing purposes.
We don't want to collect information about minors. If you are a parent or guardian and you believe that a minor has submitted personal information to MeLE, please contact us to ensure that such personal information is deleted immediately.
How does MeLE protect your personal information
Your personal information is stored on a secure server to prevent any unauthorized access and use.
We will conduct security and privacy protection training courses and tests to enhance our employees' awareness of the importance of protecting personal information.
In addition, you can:
You can set a unique password for your MeLE account by not disclosing your login password or account information to anyone (unless otherwise authorized by you). To prevent other website password leaks from endangering your MeLE account security. At any time, please do not disclose the verification code you receive to anyone, including those who claim to be MeLE customer service. Whenever you log in to MeLE account, especially on someone else's computer or public Internet terminal, you should log out at the end of the session.
Third party policy
MeLE websites and devices may contain links and services provided by third parties. For example, online purchases are processed through PayPal. Windows use Microsoft provided applications. Information collected by such third parties is subject to their own privacy and legal policies.
Commitment to privacy
At MeLE, we attach great importance to your privacy. If you have any questions about privacy or want to complain about privacy violations, please feel free to contact us.
How to update this policy
We will regularly review the privacy policy based on business and technical changes, and we may update this privacy policy. Such privacy policy changes will apply from the effective date specified in the notice or website. We recommend that you regularly check this website for the latest information on our privacy practices. Your continued use of products and services on websites, mobile phones and / or any other devices will be deemed to be an acceptance of the updated privacy policy. When we collect more personal information from you or we use or disclose your personal information for new purposes, we will seek your consent again.
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MELE TECHNOLOGIES (SHENZHEN) CO., LTD.
3FW, Mele Building, No.28 Cuijing Road, Pingshan District, Shenzhen (518118) P.R.China