How will MeLE collect and use your personal information
1.Personal information collected by Mele
In order to provide you with our service, we need you to provide the information necessary to use the service. We will only collect the information necessary to achieve specific, specific, clear and legal purposes, and will not further process this information that is inconsistent with the above-mentioned purposes. You have the right to choose whether to provide the information we request, but in most cases, if you refuse, we may not be able to provide you with the corresponding services, and we will not be able to respond or solve the problems you encounter.
Information we may collect: You need to register an account to enjoy certain functions or services. When you register for an account, or log in to your account to shop online, download software, or purchase services, we will ask you to provide corresponding personal information, such as your name, email address, mobile phone number, order information, shipping address, payment method and so on.
We may also collect other information that can not identify a particular individual and is not personal information under local applicable law. For example
2.How will MeLE use your personal information
The purpose of collecting personal information is to provide you with products or services, and to ensure that we comply with applicable laws, regulations and other normative documents. This includes:
①Provide, process, maintain, improve, develop our products or provide services to you, such as delivery, verification, after-sales, customer support, and advertising.
②Handle your questions or requests about equipment and services, such as answering customer inquiries, managing your participation in promotions and other activities.
③Carry out relevant promotion activities, such as providing promotion and promotional materials and updates. If you no longer wish to receive certain types of promotional information, you can unsubscribe at any time to refuse such services. If you want to unsubscribe, you can unsubscribe in your MeLE account. You can also modify your information by updating your personal information or sending a request to us through mele.cn.
④Conduct internal audit, data analysis and research, analyze the efficiency of business operations and measure market share to improve our products and services.
⑤Improve our damage and fraud prevention programs.
⑥Other purposes with your consent.
More examples of using your information in detail (possibly with personal information):
①Register your account so you can enjoy more colorful features.
②Access to our website will use the location data of the IP address to provide you with the most appropriate service.
③Process your purchase order. Information related to e-commerce orders can be used to process purchase orders and related after-sales service, including customer support and re-shipment. In addition, the order number will be used to verify the actual delivery of the order and package of the logistics partner. Recipient information, including name, address, telephone number and postal code, will be used for delivery. email address is used to send you package tracking information.
④Collect user feedback. Feedback you choose to provide is important to help MeLE improve services. In order to process the feedback you provide, we may use the personal information you provide to contact you and keep records for problem solving and improvement services.
Cookie is a plain text file stored by a network server on a computer or mobile device. Cookie content can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookie usually contain identifiers, site names, and some numbers and characters.
we use Cookie to remember user preferences, discover the most useful content, and improve experiences to facilitate online shopping.
How MeLE share, transfer, and publicly disclose your personal information
We will not sell any personal information to a third party.
Disclosure of your personal information may be necessary information in accordance with the requirements of laws and regulations, legal procedures, litigation and/or requirements of public institutions and government departments according to law. If we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance, we may also disclose information about you.
If we determine that in order to enforce our terms or protect our operations, rights, assets, or products, or protect users, or for the following purposes (detection, prevention and resolution of fraud, unauthorized use of products, violations of our terms or policies Violations or other harmful or illegal activities) disclosure is reasonably necessary, and we may also disclose information about you. (For the avoidance of doubt, MeLE will only collect, use or disclose your personal information without your consent to the extent that it is expressly permitted by local data protection laws and only in this case.) This may include Public or government agencies provide information; exchange information about the reliability of your account with third-party partners to prevent fraud, violations and other harmful behaviors inside and outside our products.
MeLE will not transfer your personal information to any company, organization or individual except:
①After obtaining your explicit consent.
②If MeLE participates in a merger, acquisition or sale of all or part of its assets, we will post a prominent notice via email and/or on our website. Inform of any changes in ownership and use of your personal information,and any choices you may have about your personal information.
In addition to desensitizing the mobile phone number, account number and user name of the winner when publishing the list of winning activities, Mele will only publicly disclose your personal information under the following circumstances:
①After obtaining your explicit consent.
②Public disclosure based on law or reasonable grounds: MeLE may publicly disclose your information when required by law, legal proceedings, litigation or public and government authorities.
How does MeLE protect the information of minors
We believe that it is the responsibility of parents or guardians to supervise children to use our products or services. However, we do not provide services directly to children or use children's personal information for marketing purposes.
We don't want to collect information about minors. If you are a parent or guardian and you believe that a minor has submitted personal information to MeLE, please contact us to ensure that such personal information is deleted immediately.
How does MeLE protect your personal information
Your personal information is stored on a secure server to prevent any unauthorized access and use.
We will conduct security and privacy protection training courses and tests to enhance our employees' awareness of the importance of protecting personal information.
In addition, you can:
You can set a unique password for your MeLE account by not disclosing your login password or account information to anyone (unless otherwise authorized by you). To prevent other website password leaks from endangering your MeLE account security. At any time, please do not disclose the verification code you receive to anyone, including those who claim to be MeLE customer service. Whenever you log in to MeLE account, especially on someone else's computer or public Internet terminal, you should log out at the end of the session.
Third party policy
MeLE websites and devices may contain links and services provided by third parties. For example, online purchases are processed through PayPal. Windows use Microsoft provided applications. Information collected by such third parties is subject to their own privacy and legal policies.
Commitment to privacy
At MeLE, we attach great importance to your privacy. If you have any questions about privacy or want to complain about privacy violations, please feel free to contact us.
How to update this policy
MELE TECHNOLOGIES (SHENZHEN) CO., LTD.
3FW, Mele Building, No.28 Cuijing Road, Pingshan District, Shenzhen (518118) P.R.China